Friendhosting LTD - Kyiv, Ukraine Data Center Outage – Incident details

DC Ucrcom (Ukraine, Kyiv) experiencing major outage

Kyiv, Ukraine Data Center Outage

Investigating
Major outage
Started about 14 hours ago

Affected

European Location (data center)

Major outage from 8:10 AM to 12:00 AM

DC Ucrcom (Ukraine, Kyiv)

Major outage from 8:10 AM to 12:00 AM

Updates
  • Update
    UTC
    Update

    Unfortunately, the situation remains unchanged and the Kyiv data center is still offline.

    Work at the site is currently being carried out by emergency and government services. Until their work is completed and the data center staff are able to fully assess the situation, it is not possible to determine when the infrastructure can be brought back online.

    At this moment, we therefore cannot provide an estimated restoration time.

    We remain in contact with the data center and will update this incident immediately once we receive confirmed information about the situation or the recovery process.

    Thank you for your patience and understanding.

  • Investigating
    UTC
    Investigating

    Our data center location in Kyiv, Ukraine, has been unavailable since 11:10 EEST (08:10 UTC) on September 23 due to the consequences of a Russian attack in the area where the data center is located.

    For safety reasons, infrastructure equipment at the data center has been powered off.

    According to preliminary information from the data center staff, the equipment does not appear to have sustained any damage. However, there is currently no estimated time for power restoration and bringing the affected services back online.

    Unfortunately, under the current circumstances, we are unable to provide even an approximate timeframe for service restoration.

    We continue to monitor the situation closely and remain in contact with the data center staff. Further information will be published on our Status Page as soon as it becomes available.

    Thank you for your understanding and patience.